SHARON IT Documentation Ltd.
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Workflow
Technical writing can be a time-consuming and costly effort. Our aim is for you and your product experts to spend as little time as possible on documentation. We oversee all the aspects of the documentation project, ensuring a professional and consistent approach to the entire range of information development tasks. The project manager remains your single point of contact throughout all the phases of the project.
1
Evaluation
  1. Presentation of your product
  2. Needs assessment to understand documentation requirements
  3. Audience analysis and choice of media
  4. Identification of project milestones
  5. Estimating costs and time-scales
2
Knowledge transfer and in-depth study
  1. Gathering relevant product specifications and other source information
  2. Interviewing your staff and studying the product
  3. Test-driving and beta testing the product
3
Developing the documentation
  1. Document design
  2. Writing and creating graphics in accordance with style guides
  3. Review cycle
  4. Usability testing
  5. Final deliverables in multiple media and multiple languages